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COMMUNICATION IN ORAL HYGIENE

Degree course: 
Corso di First cycle degree in Dental Hygiene
Academic year when starting the degree: 
2021/2022
Year: 
3
Academic year in which the course will be held: 
2023/2024
Course type: 
Compulsory subjects, characteristic of the class
Seat of the course: 
Varese - Università degli Studi dell'Insubria
Credits: 
2
Standard lectures hours: 
22
Detail of lecture’s hours: 
Lesson (22 hours)
Requirements: 

PLEASE REFER TO THE INTEGRATED COURSE

PLEASE REFER TO THE INTEGRATED COURSE

Assessment: 
Voto Finale

PLEASE REFER TO THE INTEGRATED COURSE

- General concepts of communication. Why in dentistry?
- Communication channels
-Health communication: person-centered medicine, doctor-patient relationship. Therapeutic alliance, empathic understanding, active listening
-The emotional intelligence and the role of emotions
- Quality of service, quality of communication
- Health communication tools in the life cycle and in special needs patients
- Perception, expectation, need, from the first impression to the analysis of the demand
- Counseling and communication / education tools

Refers to "Contents" section

Convenzionale

Frontal lessons
Practìce and role plays

References: "Comunicazione emozionale in odontoiatria". Gangale M, Ghianda L. Quintessenza, Milano:2022.

Professors

GANGALE MARTINA

Parent course

DENTAL HYGIENE SCIENCES 3